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MS Excel is an extremely popular spreadsheet application that business owners and managers use for many reasons. It allows you to maintain a simple row-and-column structure of data, which makes various tasks efficient to perform. Thus, you can maintain data that you want to send to customers as notifications.
On the other hand, WhatsApp has gained the preference of users over traditional SMSs and emails. Not only does it allow text messages, but also lets you send multimedia attachments such as documents, audio clips, videos, links, images, and more.
So, wouldn’t it be convenient if you could send push notifications to your customers’ WhatsApp numbers straight from an Excel spreadsheet with a single click?
Well, now you can!
ORAI has added a new feature to the WhatsApp Business API services with ‘ORAI Push Notification’. It is a desktop application you can obtain from ORAI to start sending push notifications from your Excel to customers’ WhatsApp via an integrated verified WhatsApp account.
How to Get Started with ORAI Push Notification
ORAI will assist you through the 3-step process of implementing this application:
1. Obtain your Verified WhatsApp Account and Allocated Number
WhatsApp API and an allocated number are the first and foremost necessities to receive this utility. So, you’ll need your Verified WhatsApp account to enable large-scale messaging across your customer base. (“Connect ORAI for WhatsApp” CTA)
With ORAI, you won’t have to worry about the process of applying and getting verified on WhatsApp on your own. Experts will take care of it all on your behalf and obtain WhatsApp Verification for your business. You will also receive the SID API key and other API details to get started.
2. ORAI will get Your Message Template Approved from WhatsApp
Another important step that ORAI will take care of is the pre-approval of message templates. If you don’t know- the message template you choose for push notifications has to be pre-approved by WhatsApp. Otherwise, you will not be able to push any messages from Excel to WhatsApp.
3. Receive ORAI’s Push Notification Excel Utility
Once all procedures are completed successfully, ORAI will provide the Push Notification Excel Utility license and assist with quick installation, setup, and message creation to help you get started.
3 Unprecedented Advantages of ORAI Push Notification
Using seamless integration of data available on Excel and WhatsApp, you can scale up your messaging-first strategy across marketing, sales, and customer support. Here are 3 major advantages to help you reach that objective:
1. Send instant messages to multiple customers at once
You don’t have to spend so much time on first extracting data from Excel, then constructing messages over and over, and sending it to your customers. With Push Notification, the messages reach all your customers from Excel with a click of a button.
2. Choose various message formats to push
Apart from a large-scale broadcasting facility, you can also choose different types of formats such as text messages, document messages, and media messages. All you have to do is select a template type on ORAI Push Notification to pick a format as per your campaign requirements.
3. Customize templates based on variable parameters
You can even customize message templates based on pre-defined variables and parameters. This way, you can quickly create and send new push notifications by just using different combinations of variables every time.
In Conclusion
Your relationship with customers as a business depends on how effectively you design and deliver your messages to them from time to time. And, ORAI Push Notification will definitely enable you to match the current and future expectations of customers.
If you would like to get ORAI Push Notification for your business, we can connect now!
Let’s chat over WhatsApp, or book a DEMO to see this utility working live.
Sujit Das Biswas
CTO-ORAI Robotics
Stay in contact with ORAI
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